Privacy Policy

Last updated: July 2026

Welcome to Cyclein.

Your privacy is important to us. This Privacy Policy explains how Cyclein collects, uses, and protects your information when you use our mobile application and website.

By using Cyclein, you agree to the practices described in this Privacy Policy.

Depending on how you use Cyclein, we may collect the following information:

Cyclein uses your device's location to:

Display your position on the tour map

Guide you along cycling routes

Automatically play audio stories when you approach a point of interest

Your location is only used while using the app and only after you grant permission.

If you choose to sign in, we may collect:

Name

Email address

Authentication information provided by Google or Apple

We never receive your password.

We may automatically collect:

Device type

Operating system

App version

Crash reports

Anonymous usage statistics

This information helps us improve the app.

We use your information to:

Provide guided cycling tours

Improve app performance

Maintain security

Respond to customer support requests

Fix bugs and technical issues

We do not sell your personal information.

Cyclein requires location access to provide GPS-guided audio tours.

Location data is only used for navigation and delivering location-based experiences.

You can disable location access at any time in your device settings, although some features may no longer function properly.

We do not sell or rent your personal information.

We may share limited information only with trusted service providers that help us operate the app, including:

Authentication providers

Cloud hosting providers

Analytics services

Customer support tools

These providers process data only on our behalf.

We use industry-standard security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While no system is completely secure, we continuously work to protect your data.

We retain your information only as long as necessary to provide our services or comply with legal obligations.

You may request deletion of your account and associated personal data at any time.

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Withdraw consent

Request a copy of your personal data

To exercise these rights, please contact us.

Cyclein is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

If you have any questions regarding this Privacy Policy, 

please contact us.

Website: https://cyclein.app